97j77's Privacy Policy

97j77 operates a safe, transparent, and trustworthy online gaming platform for users in Bangladesh. This Privacy Policy ("Policy") explains how 97j77 collects, uses, processes, stores, and where necessary shares your personal information with third parties.

By using our website or mobile platform, you are considered to have agreed to the terms of this Policy. If you do not agree with any part of this Policy, please refrain from using our services.

This Policy may be updated at any time and will take effect immediately after any revision. You are encouraged to visit this page regularly for the latest updates.

2.1 Information You Provide Directly

When you register an account on 97j77 or use our services, we may collect the following information:

• Full name and date of birth (for age verification)
• Email address and mobile number
• Residential address and nationality
• National ID card or passport details (for identity verification)
• Payment information — such as bKash, Nagad, Rocket, or Upay account numbers (or bank account details for bank transfers)
• Username and account password (stored in encrypted form)

2.2 Automatically Collected Information

When you use our platform, our systems may automatically record the following information:

• IP address and device identifiers
• Browser type, version, and operating system
• Login time and session duration
• Page visits, click patterns, and navigation history
• Gaming activity logs — deposits, withdrawals, betting history
• Data obtained from cookies and similar tracking technologies

2.3 Information Received from Third Parties

In some cases we may also receive information from trusted third-party partners — such as identity verification service providers, payment processors, or fraud prevention providers. This information is always used for specific purposes and in compliance with applicable laws.

97j77 uses the information collected from you for the following purposes:

• Account Management: To create, verify, and manage your account, and to confirm your identity.
• Service Delivery: To accept deposits, process withdrawals, and ensure a complete gaming experience.
• Security and Fraud Prevention: To detect suspicious activity, keep accounts secure, and ensure cybersecurity.
• Legal Compliance: To comply with applicable laws, regulations, and regulatory guidelines.
• Customer Support: To address your questions, complaints, or issues and to provide assistance.
• Platform Improvement: To improve our service quality, add new features, and enhance the user experience.
• Communications: To send important service updates, security alerts, and account notifications.
• Responsible Gaming: To support users at risk of gambling-related problems and to apply necessary limits.

4.1 What Are Cookies?

Cookies are small text files stored in your browser. 97j77 uses various types of cookies that keep our platform functioning properly and improve your browsing experience.

4.2 Types of Cookies

• Essential Cookies: Required for the platform's core functionality — login sessions, security tokens.
• Functional Cookies: To remember your preferences, language settings, and customizations.
• Analytics Cookies: To analyse platform performance and understand user behaviour.
• Security Cookies: To detect and prevent fraudulent activity.

97j77 does not sell or rent your personal information. However, information may be shared in the following specific circumstances:

• Service Provider Partners: With payment processors (bKash, Nagad, Rocket, Upay, bank transfer services), identity verification agencies, and technology providers, who are contractually required to follow our instructions.
• Law Enforcement Agencies: Where providing information is mandatory under a court order, government directive, or applicable law.
• Fraud Prevention: To assist in investigating fraud, money laundering, or other unlawful activities.
• Business Changes: In the event of a merger, acquisition, or asset sale, where the new party is bound to comply with the terms of this Policy.

97j77 applies industry-standard technical and organisational measures to keep your personal information secure:

• SSL/TLS Encryption: All data transmitted between our platform and your device is protected by the highest standard of encryption.
• Database Encryption: Stored sensitive data (passwords, financial details) is kept in encrypted form.
• Access Controls: Only authorised personnel may access your information for specific purposes.
• Regular Security Audits: Our systems undergo regular security assessments and vulnerability testing.
• Firewall and Intrusion Detection: Advanced network security measures prevent unauthorised access.
• Staff Training: All our staff receive regular training on best practices for data protection.

97j77 retains your personal information only for as long as:

• It is needed to fulfil the purposes described in this Policy.
• It is required to meet legal, accounting, or regulatory obligations.
• It is relevant for resolving disputes or enforcing agreements.

Even after an account is closed, financial transaction records and identity verification information may be retained for a defined period due to legal obligations.

Once the defined retention period has ended, we securely delete or anonymise your information so that it is no longer linked to you.

97j77 is intended for users aged 21 and above only. We do not knowingly collect personal information from minors. Age verification is mandatory at the time of account registration.

If we become aware that information has been collected from a minor, we will immediately delete that information and close the associated account.

97j77 reserves the right to update or modify this Privacy Policy at any time. If significant changes are made to the Policy, we will notify you in the following ways:

• A notification will be sent to your registered email address.
• A notification will be displayed when you access the platform.
• The update date will be noted on this page.

Continuing to use the platform after any changes will be considered as your acceptance of the revised Policy. You are therefore advised to visit this page regularly.